Utilities Case Study
Utilities Case Study
National Value Creation & Successful Exit
National Value Creation & Successful Exit
Our relationship with our client’s Group Sales Director spanned more than 10 years. A partnership built on trust, results, and a shared ambition for growth at scale.
From the outset, we embedded ourselves with the board of directors, aligning with their vision to accelerate and transform the business for long-term value.
Our relationship with our client’s Group Sales Director spanned more than 10 years. A partnership built on trust, results, and a shared ambition for growth at scale.
From the outset, we embedded ourselves with the board of directors, aligning with their vision to accelerate and transform the business for long-term value.
What we delivered
ReveGro delivered a flexible suite of value creation services, adapting our approach at pace to meet the evolving needs of the business. Over the decade, we worked closely and strategically with the Group Sales Director to streamline the sales process, support his internal sales strategy, and maximise every commercial opportunity. Our value creation services focused not only on generating new business, but on unlocking untapped potential within existing, dormant, lost, and wish list customers ensuring no opportunity was left unexplored and that a valuable monetary database asset was built at the heart of the business. We supported the management of the national depot network, turning underperforming depots back into profit, increasing revenues across the UK footprint, and embedding a culture of commercial discipline. Recognising the significant opportunities within the quote bank, we developed a process to supply the sales team with qualified opportunities to close, while also identifying new business across depots targeting multi-site opportunities with both existing and new clients. Robust account management and customer service were always prioritised, ensuring the sales loop was closed and client relationships nurtured for retention and growth. Our rigorous approach included competitor analysis and systematic follow-up on all new business meetings. We tracked outcomes: was the business won or lost, and why? Did the salesperson attend, and were they on time? This attention to detail was critical not just for closing sales, but for protecting the brand and ensuring a consistently high standard across every touchpoint.
What we delivered
ReveGro delivered a flexible suite of value creation services, adapting our approach at pace to meet the evolving needs of the business. Over the decade, we worked closely and strategically with the Group Sales Director to streamline the sales process, support his internal sales strategy, and maximise every commercial opportunity. Our value creation services focused not only on generating new business, but on unlocking untapped potential within existing, dormant, lost, and wish list customers ensuring no opportunity was left unexplored and that a valuable monetary database asset was built at the heart of the business. We supported the management of the national depot network, turning underperforming depots back into profit, increasing revenues across the UK footprint, and embedding a culture of commercial discipline. Recognising the significant opportunities within the quote bank, we developed a process to supply the sales team with qualified opportunities to close, while also identifying new business across depots targeting multi-site opportunities with both existing and new clients. Robust account management and customer service were always prioritised, ensuring the sales loop was closed and client relationships nurtured for retention and growth. Our rigorous approach included competitor analysis and systematic follow-up on all new business meetings. We tracked outcomes: was the business won or lost, and why? Did the salesperson attend, and were they on time? This attention to detail was critical not just for closing sales, but for protecting the brand and ensuring a consistently high standard across every touchpoint.
What we delivered
ReveGro delivered a flexible suite of value creation services, adapting our approach at pace to meet the evolving needs of the business. Over the decade, we worked closely and strategically with the Group Sales Director to streamline the sales process, support his internal sales strategy, and maximise every commercial opportunity. Our value creation services focused not only on generating new business, but on unlocking untapped potential within existing, dormant, lost, and wish list customers ensuring no opportunity was left unexplored and that a valuable monetary database asset was built at the heart of the business. We supported the management of the national depot network, turning underperforming depots back into profit, increasing revenues across the UK footprint, and embedding a culture of commercial discipline. Recognising the significant opportunities within the quote bank, we developed a process to supply the sales team with qualified opportunities to close, while also identifying new business across depots targeting multi-site opportunities with both existing and new clients. Robust account management and customer service were always prioritised, ensuring the sales loop was closed and client relationships nurtured for retention and growth. Our rigorous approach included competitor analysis and systematic follow-up on all new business meetings. We tracked outcomes: was the business won or lost, and why? Did the salesperson attend, and were they on time? This attention to detail was critical not just for closing sales, but for protecting the brand and ensuring a consistently high standard across every touchpoint.
• Multiple business locations with inconsistent revenue lines • Narrow client base and low engagement from existing clients • Untapped opportunities within dormant, lost, and wish list customers • Weak follow-up on quoted works
• Multiple business locations with inconsistent revenue lines • Narrow client base and low engagement from existing clients • Untapped opportunities within dormant, lost, and wish list customers • Weak follow-up on quoted works
• Multiple business locations with inconsistent revenue lines • Narrow client base and low engagement from existing clients • Untapped opportunities within dormant, lost, and wish list customers • Weak follow-up on quoted works
• Increase revenues from both existing and targeted new clients across sectors, selling multi-service streams • Maximise opportunities within every customer segment including existing, dormant, lost, and wish list • Ensure the creation of a valuable monetary database asset
• Increase revenues from both existing and targeted new clients across sectors, selling multi-service streams • Maximise opportunities within every customer segment including existing, dormant, lost, and wish list • Ensure the creation of a valuable monetary database asset
• Increase revenues from both existing and targeted new clients across sectors, selling multi-service streams • Maximise opportunities within every customer segment including existing, dormant, lost, and wish list • Ensure the creation of a valuable monetary database asset
• ReveGro to drive lead generation, create opportunities, and support the close/win of new work • Strategy developed directly with the Group Sales Director and further refined with BD leads, targeting lapsed and new clients • Key metrics for value generation identified and tracked directly in the client’s CRM, giving full visibility of individual sales performance and depot results
• ReveGro to drive lead generation, create opportunities, and support the close/win of new work • Strategy developed directly with the Group Sales Director and further refined with BD leads, targeting lapsed and new clients • Key metrics for value generation identified and tracked directly in the client’s CRM, giving full visibility of individual sales performance and depot results
• ReveGro to drive lead generation, create opportunities, and support the close/win of new work • Strategy developed directly with the Group Sales Director and further refined with BD leads, targeting lapsed and new clients • Key metrics for value generation identified and tracked directly in the client’s CRM, giving full visibility of individual sales performance and depot results
• Consistent revenue growth and turnaround of underperforming depots • Expanded client base, increased multi-site and multi-service contracts • Maximised value from dormant, lost, and wish list customers • Created a robust, actionable monetary database asset at the heart of the business • Embedded a culture of accountability, brand protection, and commercial excellence
• Consistent revenue growth and turnaround of underperforming depots • Expanded client base, increased multi-site and multi-service contracts • Maximised value from dormant, lost, and wish list customers • Created a robust, actionable monetary database asset at the heart of the business • Embedded a culture of accountability, brand protection, and commercial excellence
• Consistent revenue growth and turnaround of underperforming depots • Expanded client base, increased multi-site and multi-service contracts • Maximised value from dormant, lost, and wish list customers • Created a robust, actionable monetary database asset at the heart of the business • Embedded a culture of accountability, brand protection, and commercial excellence
Outcome
The impact of ReveGro’s value creation services was transformational. Our partnership enabled the business to consistently grow revenues, unlock new market opportunities, and build a high-value, actionable database asset laying the foundation for a compelling equity story. In October 2024, our client—then the UK’s largest privately owned drainage and wastewater utility specialist—was acquired by a leading global infrastructure investor. Acquisition financing was provided by Carlyle, with a reported deal value of £205m. Our value creation services were recognised as a key factor in attracting a global buyer and achieving a premium exit. The business was able to demonstrate not only operational excellence and commercial discipline, but also a scalable platform for future growth and integration.
Outcome
The impact of ReveGro’s value creation services was transformational. Our partnership enabled the business to consistently grow revenues, unlock new market opportunities, and build a high-value, actionable database asset laying the foundation for a compelling equity story. In October 2024, our client—then the UK’s largest privately owned drainage and wastewater utility specialist—was acquired by a leading global infrastructure investor. Acquisition financing was provided by Carlyle, with a reported deal value of £205m. Our value creation services were recognised as a key factor in attracting a global buyer and achieving a premium exit. The business was able to demonstrate not only operational excellence and commercial discipline, but also a scalable platform for future growth and integration.
Outcome
The impact of ReveGro’s value creation services was transformational. Our partnership enabled the business to consistently grow revenues, unlock new market opportunities, and build a high-value, actionable database asset laying the foundation for a compelling equity story. In October 2024, our client—then the UK’s largest privately owned drainage and wastewater utility specialist—was acquired by a leading global infrastructure investor. Acquisition financing was provided by Carlyle, with a reported deal value of £205m. Our value creation services were recognised as a key factor in attracting a global buyer and achieving a premium exit. The business was able to demonstrate not only operational excellence and commercial discipline, but also a scalable platform for future growth and integration.
• More than 10 years of trusted partnership with the Group Sales Director, supporting the business through transformation, growth, and a high-value exit • Value creation services rooted in hands-on commercial strategy, sales process improvement, unlocking value in every customer segment, and ensuring a valuable monetary database asset • Demonstrates the power of partnership, adaptability, and a proven process for building and realising business value in the utilities and infrastructure sector
• More than 10 years of trusted partnership with the Group Sales Director, supporting the business through transformation, growth, and a high-value exit • Value creation services rooted in hands-on commercial strategy, sales process improvement, unlocking value in every customer segment, and ensuring a valuable monetary database asset • Demonstrates the power of partnership, adaptability, and a proven process for building and realising business value in the utilities and infrastructure sector
• More than 10 years of trusted partnership with the Group Sales Director, supporting the business through transformation, growth, and a high-value exit • Value creation services rooted in hands-on commercial strategy, sales process improvement, unlocking value in every customer segment, and ensuring a valuable monetary database asset • Demonstrates the power of partnership, adaptability, and a proven process for building and realising business value in the utilities and infrastructure sector
Let’s create a better tomorrow together.
Every conversation starts with a challenge, an idea, or an ambition. We’d love to have a confidential conversation about how we can build a relationship that generates purpose, profit, and positive impact for your business, your people, your supply chain, partners, and the communities you serve.
Please complete the short form below - a member of our specialist team will contact you as soon as possible.
Let’s create a better tomorrow together.
Every conversation starts with a challenge, an idea, or an ambition. We’d love to have a confidential conversation about how we can build a relationship that generates purpose, profit, and positive impact for your business, your people, your supply chain, partners, and the communities you serve.
Please complete the short form below - a member of our specialist team will contact you as soon as possible.
Let’s create a better tomorrow together.
Every conversation starts with a challenge, an idea, or an ambition. We’d love to have a confidential conversation about how we can build a relationship that generates purpose, profit, and positive impact for your business, your people, your supply chain, partners, and the communities you serve.
Please complete the short form below - a member of our specialist team will contact you as soon as possible.